RETURNS & EXCHANGES POLICY

Effective Date: September 25, 2026
Last Updated: September 25, 2026

This policy applies to eligible physical products sold by VIRGINIASWHITE Studio.

Custom and Personalized Products

Because custom and personalized products are produced specifically for the customer, they are generally final sale unless the product is defective, damaged, or incorrect because of a Studio or production error, subject to applicable law.

Non-Custom Products

Eligible non-custom products may be returned according to the return conditions and timeframe stated on the applicable product page or order terms.

Eligible items generally must be:

• Unused

• Unworn

• Unwashed

• Unaltered

• In original condition

Incorrect or Damaged Products

If you receive an incorrect or damaged product, contact hell0@virginiaswhitestudio.com promptly and provide:

• Your name

• Order number

• Description of the issue

• Photographs when appropriate

VIRGINIASWHITE Studio will review the request and provide available next steps.

Customer-Provided Information

Customers are responsible for reviewing personalization, spelling, sizing, addresses, selections, and other information submitted or approved during ordering.

VIRGINIASWHITE Studio is generally not responsible for errors contained in customer-approved or customer-entered information, except as required by law.